For residents
Register guests, report a leak with a photo and follow it to the fix, book the badminton court, pay the maintenance fee, and see which parcels are waiting downstairs.
Unit A-12-03
Repair MT-00012
Leaking ceiling in living room
The gate, the office and every home.
ResidensiKu runs visitors, repairs, facility bookings, parcels, notices and maintenance fees for condominiums, apartments and commercial buildings. One system for residents, security and management.
Unit A-12-03
Your visitor Ahmad checked in at 2:21 PM.
From invitation to check-out, without a phone call to the guardhouse.
- 1
Resident registers a guest
Name, time window, car plate. Takes about ten seconds.
- 2
Guest gets a QR pass
Shared on WhatsApp. Expires on its own, can be cancelled any time.
- 3
Guard scans at the gate
Destination unit and validity on one screen. One tap to check in.
- 4
Resident is told
“Your visitor Ahmad checked in at 2:21 PM.” Checkout is recorded too.
For the guardhouse
One big button on any phone or tablet. Walk-ins, contractors, parcels and plate lookups, without showing guards the resident directory. A pass for another building is refused.
For the management office
Maintenance arrives already sorted. Jev by TypeSafe suggests the category, urgency and who to send; your team confirms or changes it. If the AI is unavailable, tickets simply wait for manual triage.
Suggested triage
- Category
- Plumbing
- Priority
- High
- Send
- Building technician
Confirm triage
Everything the building runs on, in one place.
Turn modules on per property. Each one works on its own and together.
Visitor passes
QR passes shared on WhatsApp, with time windows, car plates and one-tap cancel.
Guardhouse
Scan, walk-ins, check-out and plate lookup on any phone or tablet at the gate.
Repairs
Photo reports, AI-suggested triage, technician jobs and resident sign-off on the fix.
Maintenance fees
Invoices by floor area, sinking fund, late charges, online payment and receipts.
E-notices
Formal notices to units with proof of delivery, opening and acknowledgement.
Facility booking
Courts, BBQ pits and function rooms with slots, rules and approvals.
Parcels
Logged at the guardhouse with a photo; residents are told and collect with a code.
Announcements
Water cuts, lift works and events, pinned by urgency and tracked as read.
Contractors
Approved contractors and their workers, checked in and out at the gate.
Audit log
Every check-in, payment, role change and closure, recorded and uneditable.
Maintenance fees, collected without chasing.
Invoices are calculated from each unit's floor area with the sinking fund and any late charges. Residents pay in the app, the receipt is issued the moment the bank confirms, and arrears are one tap from a formal reminder notice.
- Your choice of gateway
- BillplztoyyibPayCHIPStripe
- Residents pay by
- FPX online bankingCardsE-walletsDuitNow QR
Payments settle into your management body's own merchant account. Cash, cheques and bank transfers are recorded by the office and receipted the same way.
Amount due
Unit B-05-02RM 300.40
- Maintenance, 880 sq ft × RM 0.30
- RM 264.00
- Sinking fund 10%
- RM 26.40
- Late payment fee
- RM 10.00
Pay RM 300.40
On the web, and in their pocket.
Residents, guards and staff use the same account in any browser or in the ResidensiKu app for iPhone and Android. Arrivals, parcel alerts and notices reach them as they happen.
- Resident, guard and technician modes in one app
- Live alerts when a visitor checks in or a parcel arrives
- Camera QR scanning at the gate, even on a basic Android phone
Each building's data stays inside that building.
- Access rules are enforced by the database for every request, not just hidden in the screens.
- Visitor QR codes hold a random token, never names or unit numbers.
- Check-ins, payments, role changes and ticket closures go into an audit log that can't be edited.
- Personal details are removed before a report is sent to the AI.
- Payment gateway keys are encrypted and never shown again after they are saved.
- A payment only counts once the bank or gateway has confirmed it.
Pricing
Per organization, in Ringgit. Every plan includes all modules and the mobile apps.
Starter
Single property
RM 299 / month
- 1 property
- 300 units
- Visitors, repairs, bookings, parcels, notices, fees
Growth
Up to 5 properties
RM 899 / month
- 5 properties
- 2,000 units
- Visitors, repairs, bookings, parcels, notices, fees
- AI repair triage (Jev by TypeSafe)
Enterprise
Unlimited
Custom
- Unlimited properties
- Unlimited units
- Visitors, repairs, bookings, parcels, notices, fees
- AI repair triage (Jev by TypeSafe)
- Onboarding and data import with our team
Payment gateway fees are charged by your gateway and paid from your merchant account.
Questions committees ask
Where does the money go when residents pay online?
Straight into your management body's own merchant account with the gateway you choose (Billplz, toyyibPay, CHIP or Stripe). ResidensiKu never holds residents' money. Receipts are issued automatically once the gateway confirms the payment.
Can we charge late payment interest or a late fee?
Yes. Set late payment interest as a yearly percentage, a flat late fee with a grace period, or both. You can also charge a one-off fee from a unit's statement. Fees never earn further interest or fees.
Do residents and guards need to install an app?
No. Everything works in the browser on any phone, and can be added to the home screen. Native iPhone and Android apps are available for residents, guards and staff who prefer them.
What does the AI do, and what happens if it's wrong?
Jev by TypeSafe suggests a category, urgency and who to send for each repair report. Your team always confirms or changes it. Personal details are removed before a report is analysed, and if the AI is unavailable tickets simply wait for manual triage.
Is our residents' data kept separate from other buildings?
Yes. Access rules are enforced by the database on every request, so staff at one building can never see another building's residents, visitors or accounts.
How long does it take to get started?
Most buildings go live in a few days: we set up your blocks and units, you import residents or send them invites, and guards sign in on the phone at the gate.
See it with your own building.
Tell us a little about your property. We'll set up a walkthrough using your blocks and units, for the committee or the management office.
Already live in your building?
Residents, guards and staff sign in with the invitation they received.
Sign in